Your information. Your choices.
Find out how to manage preferences and ask about information associated with your visit or order.
Our Privacy Policy explains how personal information is handled. The options below help you contact us about a request and find any relevant controls offered by the store or your browser.
Access, correction & deletion requests
Depending on your location and the laws that apply, you may have rights to access, correct, delete or obtain a copy of personal information associated with you. To make a request, email service@clothunder.com using the contact details you used with the store, and describe what you would like us to do.
We may ask for information needed to verify your identity and locate the relevant record. We will explain if a request cannot be fulfilled in full, for example where information must be retained for an order, accounting or a legal obligation. Please do not email passwords, full payment-card details or identity documents unless a necessary, appropriate process has been explained.
Marketing preferences
You can unsubscribe from promotional emails through the unsubscribe link in the message or contact us. A change to marketing preferences does not stop necessary order, delivery or return communications. If you subscribe again later, your preferences may change accordingly.
Cookies & browser controls
Where a cookie banner or preference control is provided, use it to manage the categories available to you. You can also control or clear cookies through your browser. Blocking essential storage may affect functions such as the cart, checkout or account access.
Privacy signals and opt-out requests are handled according to the technologies in use and applicable requirements. If you cannot find an appropriate control, contact us and describe the choice you want to exercise.
Sale, sharing & targeted advertising choices
Use our privacy control to opt out of sharing personal data on this browser. You can also apply the choice to an associated customer account using the optional account controls.
Open the data-sharing opt-out control →Some privacy laws provide a right to opt out of particular uses of information, including certain advertising-related sharing. If that right applies to you, contact service@clothunder.com with your request or use a relevant store-provided privacy control when available. Read the Privacy Policy for the practices applicable to this store.
We will not promise a control is active merely because a link is displayed. If a request concerns a third-party service used independently of our store, you may also need to use that provider's controls.
Authorized requests & questions
If an authorized representative submits a request on your behalf, we may need evidence of authorization and appropriate identity verification. The precise rights and exceptions depend on the law that applies to your situation.
For privacy questions, tell us the issue and an email address where we can respond. You may also have the right to contact a relevant data-protection or consumer authority.
- Brand
- Clothunder
- Operated by
- Shenzhen Chuangxiang Sheng Technology Co., Ltd.
- Customer care
- service@clothunder.com
- Company & return address
- Room 407, No. 230 Silian Road, Silian Community, Henggang Subdistrict, Longgang District, Shenzhen City, Guangdong Province, China.